Frequently Asked Questions
Everything you need to know about shopping with Home.
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders typically process within 1-2 business days, and delivery takes between 3-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition and packaging. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Home products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality for your living space.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately.